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Faq’s

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  • What’s Heeton Concept Hotel- Luma Hammersmith’s class?

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    Heeton Hammersmith is a 3-star property designed with the richness of its neighbourhood’s culture, vibe and aura blended with modern comforts and conveniences in the heart of London city.

  • Where can I park at the Heeton Concept Hotel- Luma Hammersmith?

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    There is no parking available at the property. You can park and pay at the nearby roads or at one of the NCP car parks.

  • How many rooms are there at Heeton Concept Hotel- Luma Hammersmith?

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    The property has 89 spacious rooms with comfy beds and an ambience inspired by the local culture. Modern fitting and high tech rooms will make your stay truly memorable.

  • When can I check-in and check-out at Heeton Concept Hotel- Luma Hammersmith?

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    You can check-in at 3pm and check-out at 11am while the reception desk is open 24/7.

  • How can I amend or cancel a booking/reservation at Heeton Concept Hotel- Luma Hammersmith?

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    Contact our 24/7 reception desk to cancel, book or amend your reservations. (Note: Cancellations and amends are subject to the room type and hotel policies.)

  • How can I pay at Heeton Concept Hotel- Luma Hammersmith?

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    All payments are cashless. Heeton accepts all Maestro, Master and Visa cards. We reserve the right to temporarily hold an amount prior to arrival. Mention Card Names ???

  • What places can I explore around Heeton Concept Hotel- Luma Hammersmith?

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    Nearby attractions include Be At One – Hammersmith (0.3 km), Lyric Hammersmith (0.2 km), and Eventim Apollo (0.5 km).

  • What are the popular facilities/ amenities to look out for at Heeton Concept Hotel- Luma Hammersmith?

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    Popular facilities/ amenities here include free Wi-Fi, family room, lift, bar, non-smoking rooms, baggage storage, facilities for disabled guests and contactless check-in/out.

  • What can I eat and drink at Heeton Concept Hotel- Luma Hammersmith?

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    You can access the hotel Bar, Kitchen, Room service and a vending machine inside the property.

  • I have a pet! Can I bring my pet to Heeton Concept Hotel- Luma Hammersmith?

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    Sorry, but at the moment we do not allow pets in the hotel.

  • Languages spoken by the staff at Heeton Concept Hotel- Luma Hammersmith?

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    Languages spoken by our friendly and helpful staff include Catalan, English, Spanish, Hindi, Italian, Lithuanian, Romanian and Russian.

  • Is Heeton Concept Hotel- Luma Hammersmith accessible?

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    Yes the hotel is very accessible and offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.

  • Any historical sites I can see close to Heeton Concept Hotel- Luma Hammersmith?

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    London is known for its rich history and culture. Historical sites close to the hotel include Churchill War Rooms (6.8 km), Houses of Parliament (7.1 km), and Westminster Abbey (6.9 km), Furnivall Gardens and The William Morris Society.

  • What different rooms does Heeton Concept Hotel- Luma Hammersmith have?

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    The property has various types and sizes of rooms for all sorts of stays- Double, Triple, Quadruple, Family and Twin rooms.

  • How can I get to Heeton Concept Hotel- Luma Hammersmith from the nearest airport?

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    Depending on which airport you are landing at, you can reach the hotel via various public transport links including train, tube, bus, a cab or your car.

  • Can I have breakfast at Heeton Concept Hotel- Luma Hammersmith?

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    At the hotel you can start your day with our highly rated and recommended breakfast during your stay. The breakfast options include Continental or breakfast to go.

  • Can I get a tube or underground station near the Heeton Concept Hotel- Luma Hammersmith?

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    The closest underground stations to the hotel are Hammersmith Station on Hammersmith and City line (2 minutes walk) and the Hammersmith Station on District and Piccadilly line (5 minute walk).

  • Can I store my luggage at Heeton Concept Hotel- Luma Hammersmith?

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    Yes. If you wish to explore the city before your check-in time or after your check-out time then you can avail the baggage drop service at the hotel.

  • Can I cancel my reservation for free at Heeton Concept Hotel- Luma Hammersmith and receive a full refund?

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    Yes. Depending on the kind of reservation your cancellation will be taken care of according to the hotel terms, conditions and policies.

  • What are my dining options at Heeton Concept Hotel- Luma Hammersmith?

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    At the hotel you can enjoy drinks at the bar, food with room service or a continental breakfast.

  • Can I smoke at Heeton Concept Hotel- Luma Hammersmith?

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    The property strictly has no smoking policy in the premises or in the rooms. However there are designated spaces for smoking.

  • Can I get a train, metro or bus from Heeton Concept Hotel- Luma Hammersmith?

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    The closest underground stations to the hotel are Hammersmith Station on Hammersmith and City line (2 minutes walk) and the Hammersmith Station on District and Piccadilly line (5 minute walk).

  • Where can I shop close to Heeton Concept Hotel- Luma Hammersmith?

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    Enjoy a shopping spree at the New Sheperd’s Bush Market, Brook Green Market and Kitchen and West 12 Shopping Centre.

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